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Canadian Association of University Teachers
Association canadienne des professeures et professeurs d'université

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ASSOCIATE DEAN User Services

McGill University

McGILL UNIVERSITY
Within sight of one of Frederick Olmsted’s great urban parks, Mount Royal, McGill University is consistently cited as one of the world's top universities and has been ranked first among Canada's medical-doctoral universities by Maclean's magazine for ten consecutive years. Established in 1821, and one of only two Canadian members of the Association of American Universities, (AAU), McGill University is located in Montreal, one of North America’s great urban centres. The University systematically appears on the annual list of the best employers in Montreal.

McGill Library has the largest collection in Quebec and is one of Canada’s largest academic libraries with over five million monograph titles and 100,000 e-journals and databases. The Library is a member of the Canadian Association of Research Libraries (CARL), the Association of Research Libraries (ARL), the Bureau de coopération interuniversitaire (BCI), the Center for Research Libraries (CRL), and is the first Canadian member of the HathiTrust Digital Library.

The McGill Library is committed to the delivery of innovative information products, services and programs of the highest quality focused on client needs in support of the University's strategic mission and directions. The Library proactively supports the teaching, learning and research needs of faculty and students to ensure that the university’s strategic mission of excellence as a research intensive, student-centred university is satisfied.


INFORMATION FOR PROSPECTIVE STAFF
Information about the University and the McGill Library can be found on the University’s web site (www.mcgill.ca and www.mcgill.ca/library). As a tenure stream appointee, the successful candidate is expected to satisfy the requirements of the Regulations Relating to the Employment of Librarian Staff.

DUTY STATEMENT

Primary Purpose of Position
To plan, coordinate and develop library services for users delivered through the McGill University community. As a member of the Senior Administrative Team, share in policy development, resource allocation, and personnel management. The Associate Deans play a pivotal role in setting a shared vision for the Library’s future, and in developing an ongoing set of strategic directions to achieve that vision in a creative and innovative environment that encourages risk taking.

Duties and responsibilities include, but are not limited to:

1. Directly manage user services in all library branches and units, in multiple building on two campuses;

2. Collaborate with senior management on short term and long term strategic plans, assessment of outcomes, policy formulation, program development, and resource allocation;

3. Provide leadership for the development, evaluation and implementation of programs promoting innovative and transformational services;

4. Coach, supervise, train and evaluate management staff in the provision of innovative, effective and efficient services;

5. Establish goals and objectives for the branches in a collaborative environment involving all

library staff;

6. Participate in planning for Fiat Lux and the Collection Management Facility. Manage the library’s facilities program and staff;

7. Develop service standards and monitor services to assure that standards are met or exceeded through a continual assessment program;

8. Foster and strengthen partnership and relationships with other Canadian and Quebec University libraries;

9. Represent the Library on faculty, university, provincial, national and international committees or associations as required.

SELECTION CRITERIA

REQUIRED:

1. ALA-accredited master’s degree in library or information science or equivalent.

2. Minimum of eight (8) years of demonstrated management experience related to user services in an academic or research library.

3. Capacity to thrive as a leader in an exciting, ambiguous, fast-paced, future-oriented environment in a world-class research institution by responding effectively to changing user needs and priorities.

4. Evidence of commitment to diverse populations of users and staff.

5. Knowledge and experience in creating innovative, user-focused services in the research library environment.

6. Knowledge of emerging trends and issues related to instructional and information technologies.

7. Experience in assessment and using results to improve services and workflows from a user-focused perspective.

8. Strong commitment to fostering growth and development of others.

9. Strong, creative, analytical skills and problem-solving ability.

10. Commitment to scholarship and professional issues, demonstrated through strong interest in local, national or international committee work, research, publishing, etc.

11. Sound knowledge of equity principles and of the University occupational health and safety policies.

12. Demonstrated excellence in communicating (oral and written) and interpersonal skills in English. Working knowledge of French preferred.

APPLICATION PROCEDURE:

Applications should address the above selection criteria, be accompanied by a letter of interest, curriculum vitae, and the names and addresses of three referees and should be submitted by April 30, 2020, as one (1) .pdf document. Applications, however, will be accepted immediately and will be reviewed starting on March 1, 2020, on a continuing basis until the position is filled. Please indicate the number of the posting (20-AL9871-03) on the letter of interest and on the subject line of the email. Appointment, duration and salary commensurate with experience.

Isabelle Roberge
Office of the Trenholme Dean of Libraries
McGill University
3459 McTavish Street
Montreal, Qc H3A 1Y1
Fax: (514) 398-3561
Email: application.library@mcgill.ca

COMMITMENT TO EQUITY AND DIVERSITY
McGill University hires on the basis of merit and is strongly committed to equity and diversity within its community. We welcome and encourage applications from racialized persons/visible minorities, women, Indigenous persons, persons with disabilities, ethnic minorities, and persons of minority sexual orientations and gender identities, as well as from all qualified candidates with the skills and knowledge to productively engage with diverse communities. McGill further recognizes and fairly considers the impact of leaves (e.g., family care or health-related) that may contribute to career interruptions or slowdowns. Candidates are encouraged to signal any leave that affected productivity may have had an effect on their career path. This information will be considered to ensure the equitable assessment of the candidate’s record.
McGill implements an employment equity program and encourages members of designated equity groups to self-identify. It further seeks to ensure equitable treatment and full inclusion of persons with disabilities by striving for the implementation of universal design principles transversally, across all facets of the University community, and through accommodation policies and procedures. Persons with disabilities who anticipate needing accommodations for any part of the application process may contact, in confidence, Professor Angela Campbell, Associate Provost (Equity and Academic Policies) by email or phone at 514-398-1660.
All qualified applicants are encouraged to apply; however, in accordance with Canadian immigration requirements, Canadians and permanent residents will be given priority.